Condition Guide
Get the details on the cosmetic condition of our phones, and see detailed descriptions of each grade.
Brand New
These devices are sealed in original packaging and come with all original accessories.
Brand New
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Sealed OEM Packaging
- These devices come sealed in the original OEM box and come the all the original accessories, instruction booklet, and warranty papers.
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Warranty
- Unfortunately we are unable to guarantee the manufacturer's warranty on these devices however we do offer a 30-day return policy.
Open Box
These devices are in excellent condition. They come in an unsealed, OEM box with OEM accessories. These devices will not include the instruction booklet or warranty papers. All devices are fully tested using our 34-point inspection process and are 100% functional. This handset has been data sanitized.
Open Box
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Unsealed OEM Packaging
- These devices come unsealed in an OEM box and come with OEM accessories; however, they do not come with the instruction booklet or warranty papers.
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Warranty
- Unfortunately we are unable to guarantee the manufacturer's warranty on these devices however we do offer a 30-day return policy.
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34-point inspection process
- These phones are put through a rigorous 34-point functionality inspection to ensure they meet the highest standards. This inspection includes battery health, screen condition, LCD condition (burns/shadows), touch screen functionality, all buttons and switches, the haptic motor, FaceID, iCloud check, Blacklist check, unlock status check, ear speaker, main speaker, microphone, front and rear cameras, flash, charging port, abnormal power drains, device operating temperature, cosmetic condition, rear glass condition, true tone, SIM tray, SIM reading functionality, Bluetooth, WiFi, Personal Hotspot, GPS, accelerometer, NFC, and Display Brightness control.
Excellent
These devices will appear flawless but upon a closer look there may be subtle signs of use. There may be some signs of use on the screen or on the body of the device, however, these will be difficult to notice with the naked eye. All devices are fully tested using our 34-point inspection process and are 100% functional. This handset has been data sanitized.
Excellent
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What's in the box?
- These devices come in a generic box with a compatible charging cable.
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34-point inspection process
- These phones are put through a rigorous 34-point functionality inspection to ensure they meet the highest standards. This inspection includes battery health, screen condition, LCD condition (burns/shadows), touch screen functionality, all buttons and switches, the haptic motor, FaceID, iCloud check, Blacklist check, unlock status check, ear speaker, main speaker, microphone, front and rear cameras, flash, charging port, abnormal power drains, device operating temperature, cosmetic condition, rear glass condition, true tone, SIM tray, SIM reading functionality, Bluetooth, WiFi, Personal Hotspot, GPS, accelerometer, NFC, and Display Brightness control.
Great
These devices may have some visible wear from light use. There may be a few light scratches on the screen or scuffs on the body. All devices are fully tested using our 34-point inspection process and are 100% functional. This handset has been data sanitized.
Great
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What's in the box?
- These devices come in a generic box with a compatible charging cable.
-
34-point inspection process
- These phones are put through a rigorous 34-point functionality inspection to ensure they meet the highest standards. This inspection includes battery health, screen condition, LCD condition (burns/shadows), touch screen functionality, all buttons and switches, the haptic motor, FaceID, iCloud check, Blacklist check, unlock status check, ear speaker, main speaker, microphone, front and rear cameras, flash, charging port, abnormal power drains, device operating temperature, cosmetic condition, rear glass condition, true tone, SIM tray, SIM reading functionality, Bluetooth, WiFi, Personal Hotspot, GPS, accelerometer, NFC, and Display Brightness control.
Good
These devices may show common to heavy signs of wear such as scuffs or scratches on both the screen and the body. There may be minor dings in the frame of the device and possible wear around audio and charging ports. All devices are fully tested using our 34-point inspection process and are 100% functional. This handset has been data sanitized.
Good
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What's in the box?
- These devices come in a generic box with a compatible charging cable.
-
34-point inspection process
- These phones are put through a rigorous 34-point functionality inspection to ensure they meet the highest standards. This inspection includes battery health, screen condition, LCD condition (burns/shadows), touch screen functionality, all buttons and switches, the haptic motor, FaceID, iCloud check, Blacklist check, unlock status check, ear speaker, main speaker, microphone, front and rear cameras, flash, charging port, abnormal power drains, device operating temperature, cosmetic condition, rear glass condition, true tone, SIM tray, SIM reading functionality, Bluetooth, WiFi, Personal Hotspot, GPS, accelerometer, NFC, and Display Brightness control.
